Terms of service

You need to give accurate details when you sign up and keep your sign-in secure. You're responsible for what happens under your account. Tell us straight away at hello@getdeburr.com if you think someone else has access to it.

If you sign up on behalf of a company, you confirm you're allowed to accept these terms for it. The organization owner controls who joins the organization and what role they have.

Drawings, inspection data and reports you put into Deburr stay yours. You give us permission to store, process and display them only as needed to run the service for you, including sending them to our AI model provider as described in our privacy policy.

You confirm you have the right to upload what you upload, including your customers' drawings.

The standard workspace is for commercial work. Don't upload ITAR, EAR-controlled or CUI technical data to it. Export-controlled work needs the separate ITAR add-on. See the security page.

Deburr uses AI to read drawings and suggest characteristics, tolerances and results. AI can be wrong. You're responsible for reviewing every result and for any first article report you sign or send. Deburr is a tool to help qualified people do inspection work. It doesn't replace their judgment, and it doesn't certify parts.

• New organizations get a 14-day free trial with no card required. When it ends, you need a paid plan to keep using Deburr.
• Paid plans are billed monthly or yearly in advance, at the prices shown at sign-up. Card payments are handled by Dodo Payments as merchant of record, and their terms also apply to the payment. Annual plans can be paid by invoice.
• Subscriptions renew automatically until cancelled. You can cancel at any time and keep access until the end of the period you've paid for. We don't give refunds for partial periods unless the law requires it.
• Prices may change. We'll give at least 30 days' notice by email, and the new price applies from your next renewal.
• Prices don't include taxes unless stated.

Don't:

• break the law or anyone else's rights using Deburr;
• try to get into other organizations' data, or probe, scan or overload the service (report security issues to us instead);
• copy, resell or reverse engineer the service, or use it to build a competing product;
• upload malware, or content you have no right to share.

We may suspend accounts that do these things. Where we reasonably can, we'll warn you first.

Deburr, its software and its branding belong to us. We give you the right to use the service while your account is active and you follow these terms.

We work to keep Deburr available and your data safe, but we can't promise it will never be interrupted or error-free. We may change or improve features over time. If we remove something important from a paid plan, we'll tell you in advance.

If you send us feedback or ideas, we can use them without owing you anything.

You can stop using Deburr at any time. An organization owner can delete the organization from settings, which permanently removes its data. Export anything you need first.

We may end or suspend your access if you seriously or repeatedly break these terms, or don't pay. If we close the service entirely, we'll give at least 30 days' notice so you can export your data.

Apart from what these terms say, the service is provided "as is", without warranties of any kind, to the extent the law allows.

To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost profits, lost business, or the cost of rejected or recalled parts. Our total liability for any claim is limited to what you paid us in the 12 months before it arose.

Nothing in these terms limits liability that can't be limited by law.

We may update these terms. We'll change the date at the top, and for significant changes we'll email account owners at least 30 days before they take effect. If you keep using Deburr after that, the new terms apply.

These terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law rules. Any dispute will be handled by the state or federal courts located in Delaware, and both sides agree to those courts' jurisdiction.

Deburr Inc. Questions about these terms: hello@getdeburr.com.